Gift Card Terms and Conditions

• Gift Cards are available for purchase online and in-store.
• Gift Cards can be used only for purchases at von Trapp Family Lodge & Resort and cannot be redeemed for cash unless required by law.
• Gift Cards are non-refundable and cannot be exchanged for other forms of payment.
• The balance on a Gift Card does not expire unless stated otherwise.

• We are not responsible for lost, stolen, or damaged Gift Cards. Treat your Gift Card like cash.
• Replacement of a lost or stolen Gift Card may be issued at our sole discretion with proof of purchase.

• Gift Cards cannot be used to purchase additional Gift Cards.
• Gift Cards cannot be resold, transferred for value, or redeemed for cash, except where required by law.
• Unauthorized resale or attempted resale of a Gift Card may result in its voiding.

• You can check your Gift Card balance by contacting our customer service at 800-826-7000 x1.

• Gift Cards do not expire and do not incur maintenance fees, unless otherwise specified by law.
• If required by law, any remaining balance on an expired Gift Card may be refunded upon request.

• We reserve the right to refuse, deactivate, or cancel a Gift Card if we suspect fraud, unauthorized use, or violation of these Terms.
• Fraudulent transactions may be reported to law enforcement authorities.

• We reserve the right to modify or update these Terms at any time without prior notice.
• Continued use of the Gift Card after modifications constitutes acceptance of the new Terms.

• We make no warranties, express or implied, with respect to Gift Cards, including but not limited to merchantability or fitness for a particular purpose.
• Our liability shall not exceed the unused balance of the Gift Card.