Gift Card Terms and Conditions
1. Introduction These Terms and Conditions ("Terms") govern the purchase, use, and redemption of gift cards ("Gift Cards") issued by von Trapp Family Lodge & Resort ("Company," "we," "us," or "our"). By purchasing or using a Gift Card, you agree to these terms.
2. Purchase and Redemption
Gift Cards are available for purchase online and in-store.
Gift Cards can be used only for purchases at von Trapp Family Lodge & Resort and cannot be redeemed for cash unless required by law.
Gift Cards are non-refundable and cannot be exchanged for other forms of payment.
The balance on a Gift Card does not expire unless stated otherwise.
3. Lost, Stolen, or Damaged Cards
We are not responsible for lost, stolen, or damaged Gift Cards. Treat your Gift Card like cash.
Replacement of a lost or stolen Gift Card may be issued at our sole discretion with proof of purchase.
4. Restrictions
Gift Cards cannot be used to purchase additional Gift Cards.
Gift Cards cannot be resold, transferred for value, or redeemed for cash, except where required by law.
Unauthorized resale or attempted resale of a Gift Card may result in its voiding.
5. Balance Inquiries
6. Expiration and Fees
Gift Cards do not expire and do not incur maintenance fees, unless otherwise specified by law.
If required by law, any remaining balance on an expired Gift Card may be refunded upon request.
7. Fraud Prevention
We reserve the right to refuse, deactivate, or cancel a Gift Card if we suspect fraud, unauthorized use, or violation of these Terms.
Fraudulent transactions may be reported to law enforcement authorities.
8. Modification and Termination
9. Limitation of Liability
We make no warranties, express or implied, with respect to Gift Cards, including but not limited to merchantability or fitness for a particular purpose.
Our liability shall not exceed the unused balance of the Gift Card.
10. Governing Law These Terms shall be governed by and construed in accordance with the laws of Vermont, United States, without regard to conflict of law principles.
11. Contact Information For any questions or concerns regarding Gift Cards, please contact us at:
von Trapp Family Lodge & Resort
PO Box 1428, Stowe, VT 05672
info@vontrappresort.com
800-226-7000 x1